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Whether you are evaluating a new cloud phone system, upgrading care facility alerting, or reviewing managed hosting options, our technical engineering team is here to help.
TotalConnect: PBXact Telecom & Care Home Communications
Tell us about your workplace setup, and we will provide a clear, plain-language scope with zero sales scripts.
Totalconnect Telephone Company Ltd.
17750 56 Ave # 102
Surrey, BC
Canada, V3S 1K4
What to Expect After Reaching Out
- Your call goes to the first available rep. If hold time reaches three minutes, leave a message for a fast, priority callback.
- We listen first, then ask structured questions to understand your goals and deliver clear, confident recommendations tailored to your needs.
- Our invoice is organized the way you operate. Per‑line call records for businesses or itemized resident usage for care homes.
- Local technicians in the GVRD and GTA provide support, backed by dedicated telecom and care‑home teams focused on fast, reliable service.
How We Route Inquiries
To get your request to the right engineer quickly, here is how our communications are structured:
- New Infrastructure & Quote Requests (5 to 500+ Lines): Submit your requirements via the contact form on this page to connect directly with our deployment team.
- Existing Clients & Technical Support: For technical issues, service changes, or system troubleshooting, please visit our dedicated Support Portal.
- Small Business Needs (1 to 4 Lines): Looking for a fast, self-serve cloud system for smaller teams? Visit our small business brand at DIYtel.ca.